Built to Last. Backed to Prove It.

We don't just say our products are built different. We back it up.

Every SUPRENT product is engineered to perform at the highest level. Our warranty exists because we're confident it will — and if something goes wrong on our end, we own it.

Warranty Periods by Product

From the date of purchase, the main unit is covered for one year. Accessories are covered for one warranty service during the warranty period. Failures due to accidental damage, unauthorized repairs, improper storage, or other man-made damage are not covered.

Item	Warranty Period (Months)
Beard Trimmer	12
Nose Hair Trimmer	12
Hair Clipper	12
Replacement Head	6

Warranty Claims for Quality-Related Issues

All quality-related defects on items sold directly by SUPRENT or authorized SUPRENT resellers are covered, starting from the date of purchase.

SUPRENT's limited warranty is restricted to the country of purchase and is void on items taken outside the country they were originally bought in or shipped to.

For quality-related claims, items will be replaced with a factory refurbished model of equal value when available, otherwise a new item will be sent. Where replacement is not available or preferred, SUPRENT will offer a partial refund based on usage time. Warranties on replacements follow the same timeline as the original item, or 3 months after replacement — whichever is longer.

How to Claim

• Provide sufficient proof of purchase
• Document the issue with photos or video showing the defect
• Provide the defective item's serial number
• It may be necessary to return the item for quality inspection

Valid proof of purchase includes: order number from SUPRENT or an authorized reseller, sales invoice, or a dated receipt showing the product description and price.

Not Covered Under Warranty

• Products without sufficient proof of purchase
• Lost or stolen products
• Items past their warranty period
• Non quality-related issues after 30 days of purchase
• Free products or giveaway items
• Repairs through third parties
• Damage from misuse, falls, extreme temperatures, water, or improper operation
• Purchases from unauthorized resellers

Submit a Warranty Claim

Fill out the form below or email us at support@suprent.com. We review every claim personally and respond within 2–3 business days.