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Warranty
At SUPRENT, we stand behind the quality of every product we make. All SUPRENT products are covered by our warranty policy to give you peace of mind with every purchase.
What's Covered
- Manufacturing defects and quality-related issues
- Motor or mechanical failures under normal use conditions
- Blade defects present at the time of purchase
What's Not Covered
- Damage caused by misuse, accidents, or drops
- Unauthorized modifications or repairs
- Normal wear and tear (e.g. blade dulling over time)
- Products purchased from unauthorized retailers
- Products received through giveaways
How to Submit a Warranty Claim
To submit a warranty claim, please fill out the form below or contact us at support@suprent.com with the following information:
- Your full name and order number
- A description of the issue
- Photos or video showing the defect
Our team will review your claim and respond within 2–3 business days.